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How the Extended Warranty Service Works

Whether you have Visa's Warranty Manager Service or MasterCard's Purchase Assurance Coverage/Extended Warranty Coverage, the Extended Warranty Service is an insurance program that provides security beyond the manufacturer's guarantee. Credit card users can protect themselves and their purchases with just a simple toll-free call. Here's how it works.

The item must be charged to your credit card for the entire amount. The purchase can be for yourself or a gift. You do NOT have to register your purchase with the card company.

Under the Extended Warranty Service, the item must first be covered by the original manufacturer's warranty of twelve months or less. Then the card's extended warranty doubles the original manufacturer's warranty up to one year. The maximum repair or replacement amount will not exceed the price charged for the item, up to $10,000.

You must file a claim within 30-60 days from date of failure. A claim form and other requested documentation must be filed within 90 days.

Certain terms, restrictions and exclusions may apply. For more information, please refer to your Benefit Guide. If you need a copy of the guide, please call 1-888-842-NFCU (6328).